Quality One Care Home Health, Inc. ("Quality One Care," “QOC”, "we," "our," or "us") values your privacy and is committed to protecting the information entrusted to us by our clients, caregivers, employees, contractors, applicants, and website visitors.
Information We Collect
We may collect information including:
- Name
- Mailing address
- Email address
- Telephone number
- Employment and credentialing information
- Client and caregiver contact information
- Information submitted through website forms
- Service-related information
- Communication preferences
How We Use Information
We use information to:
- Provide home health and related healthcare services
- Coordinate care and appointments
- Communicate with clients, caregivers, and authorized representatives
- Recruit, hire, and manage employees and contractors
- Process payroll and staffing activities
- Respond to inquiries
- Improve our services and website
- Meet legal and regulatory requirements
SMS Communications
By providing your mobile number and consenting to receive SMS communications, you agree that Quality One Care may send messages regarding:
- Scheduling notifications
- Staffing alerts
- Appointment reminders
- Service updates
- Credential reminders
- Payroll notifications
- Administrative communications
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.
SMS Privacy Statement
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
We do not sell or rent personal information.
Information may be shared when necessary:
- To provide services
- For treatment, payment, and healthcare operations
- To comply with legal obligations
- To respond to regulatory requests
- With authorized service providers operating under confidentiality obligations
Website Technologies
Our website may use cookies, analytics tools, and related technologies to improve website functionality and user experience.
Data Security
Quality One Care maintains administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
Retention of Information
Information is retained in accordance with applicable federal and state laws, healthcare regulations, employment requirements, and operational needs.
Third-Party Services
We may utilize third-party systems and vendors to support healthcare operations, communications, staffing, scheduling, payroll, billing, electronic health records, and related services.
Children's Information
We may provide services to minors through authorized parents, guardians, caregivers, schools, physicians, and healthcare providers.
Your Rights
You may request access to or correction of information we maintain about you, subject to applicable legal requirements.
Contact Information
Quality One Care Home Health, Inc.
9221 Colesville Road
Silver Spring, Maryland 20910
Phone: (301) 658-7141 | Fax: (301) 658-2328
Email: info@qualityonecare.com
Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.