THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.
Please review it carefully.
Our Responsibilities
Quality One Care Home Health, Inc. is required by law to:
- Maintain the privacy of your protected health information (PHI)
- Provide this Notice of Privacy Practices
- Comply with applicable federal and state privacy laws
- Notify affected individuals following a breach of unsecured protected health information when required by law
How We May Use and Disclose Information
Treatment
We may use and disclose information to provide, coordinate, and manage healthcare services.
Examples include communication with:
- Physicians
- Nurses
- Therapists
- Hospitals
- Pharmacies
- Schools
- Other healthcare providers involved in your care
Payment
We may use and disclose information to obtain payment for services.
Examples include:
- Medicaid
- Medicare
- Managed care organizations
- Commercial insurance companies
Healthcare Operations
We may use information for:
- Quality improvement
- Staff training
- Licensing requirements
- Accreditation activities
- Audits
- Compliance reviews
Other Permitted Disclosures
We may disclose information when required or permitted by law, including:
- Public health activities
- Abuse or neglect reporting
- Health oversight activities
- Judicial proceedings
- Law enforcement requests
- Workers' compensation matters
Your Rights
You have the right to:
Request Restrictions
Request limitations on certain uses or disclosures.
Confidential Communications
Request communications by alternative means or locations.
Inspect and Copy Records
Obtain access to your health records as permitted by law.
Request Amendments
Request correction of information you believe is inaccurate.
Receive an Accounting of Disclosures
Request a list of certain disclosures made regarding your information.
Receive a Copy of This Notice
You may obtain a paper or electronic copy at any time.
SMS and Electronic Communications
Quality One Care may communicate with clients, caregivers, authorized representatives, employees, contractors, and applicants using telephone calls, email, and text messaging.
Standard messaging rates may apply.
Sensitive clinical information may not be appropriate for SMS communications.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
Quality One Care Home Health, Inc.
9221 Colesville Road
Silver Spring, Maryland 20910
Phone: (301) 658-7141 | (301) 658-2328
Email: info@qualityonecare.com
You may also file a complaint with the U.S. Department of Health and Human Services.
You will not be retaliated against for filing a complaint.
Changes to This Notice
Quality One Care reserves the right to revise this Notice and make revised provisions effective for all information maintained by the organization.
Updated notices will be made available upon request and posted when applicable.